Business Analyst who used to write the code. A big part of my week now is in the room with clients and teams: running FGDs, demoing prototypes, and proposing changes to how work gets done. For each session I build the material myself as a small HTML page people can click through, so the discussion stays on decisions instead of on slides. Before this I spent close to two years building a Loan Origination System on OutSystems, so what comes out of those sessions ends up as user stories and acceptance criteria that developers can pick up and QA can test.